FAQ- NAJCZĘŚCIEJ ZADAWANE PYTANIA
Where are Frenzy+ dresses produced and why choose a Polish plus size brand?
Frenzy+ dresses are produced in Poland, specifically in Krakow. We care about high quality materials, careful sewing and refined cuts that highlight the advantages of plus size silhouette.
How to return or exchange a Frenzy+ dress? What is the return policy?
If the Frenzy+ dress doesn't meet your expectations, you have 14 days to return or exchange it. Just fill out the return form, send back the product in undamaged condition, and we'll refund your money or exchange the item. You can find detailed information in the terms and conditions.
How long does order processing take at Frenzy+ store and when will I receive my package?
We process orders at Frenzy+ store within up to 3 business days. Delivery time depends on the chosen shipping method – usually the package reaches you in 1-2 days after dispatch. You can choose courier delivery or parcel machine delivery.
How to check order status and track a package with plus size clothes from Frenzy+?
After placing an order, you'll receive an email with confirmation and tracking number. You can continuously check delivery status on the carrier's website.
What payment methods are available in the Frenzy+ online store?
At Frenzy+ store, payments are convenient and secure. We offer payment card processing, fast online transfers, BLIK and PayPal, service provided by Przelewy24.
Can you change an order at Frenzy+ after placing it?
Yes, if your order hasn't been shipped yet, we can modify it. Contact us as soon as possible so we can make changes.
How to wash and care for Frenzy+ dresses so they look new longer?
For your plus size dresses from Frenzy+ to maintain perfect appearance for a long time, wash them at low temperature, preferably on delicate cycle. Avoid bleaches and strong detergents.
Does Frenzy+ offer discounts, promotions or loyalty program for plus size customers?
Yes! In our store we regularly organize promotions and offer discounts for regular customers. You can also subscribe to our newsletter to receive exclusive discount codes and be the first to learn about new products in plus size fashion.
Does Frenzy+ plan new collections and expansion of clothing offer for plus size women?
Yes! We constantly work on new plus size dress models that will be even better fitted to different silhouettes. In the future we plan to expand our assortment with other plus size wardrobe elements. Follow us on social media to stay updated!
What determines dress prices - what makes up the price of dresses?
The price of our products reflects the highest quality of Polish materials and local production, guaranteeing durability and precise execution. Each product combines handcraftsmanship with unique design, creating items that serve for years.
Key advantages of Frenzy+:
- Premium Polish materials – certified raw materials from local suppliers, supporting ecology and economy.
- Local production – full quality control at every stage, from design to final finishing.
- Handmade – unique details that stand out against mass production.
- Ethics and transparency – fair trade, waste minimization and transparent production process.
By choosing Frenzy+, you invest in longevity, unique style and support for sustainable development.
